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11/4/2020
WEB COURSE - Commercial Building Training - 6 hour training block - Part 6 - November 2020

11/5/2020
WEB COURSE - Code Training Seminar 14 Hour Block - Thurday's - November/December 2020

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Quality Customer Service

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Price: $79.00
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Description

Quality Customer Service, 1 hour

In this 1-hour self-paced distance learning course, the student Provide quality customer service to customers by gaining public trust, building credibility, and ensuring safe buildings for the community. Chapter 4 (this is a reference to the Inspector Skills text book, chapter 4). At the heart of building positive working relationships with the public is providing good customer service. Good customer service applies equally to coworkers; associates, and those in other departments. It is important that people feel comfortable in approaching the Inspector. To accomplish this, the Inspector should consider the following: First Impressions. - Be punctual, introduce yourself and show identification as the building Inspector, be courteous and respectful, and always be helpful and fair.

Registration Fee: $49 BOAF State Member / $79 Non-Member                                

BCAIB # 5008164-GEN

Orders processed outside of normal business hours will receive login instructions on the next business day. Login instructions will be emailed upon receipt of final payment, pay with a credit card to avoid delays. Course must be completed within 60 days. Failure to complete the course on time will result in forfeiture of registration fees. To transfer the unused course to another individual will incur a $25 transfer fee. 

Please contact BOAF's Training Department with any questions.  

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