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11/28/2019 » 11/29/2019
BOAF Closed - Thanksgiving Holiday

12/2/2019 » 12/6/2019
Week 3 - 1 & 2 Family Dwelling Inspector Cross Training - December 2019

12/11/2019
Florida Building Commission Meeting

12/12/2019 » 12/13/2019
Emerging Technology for the Building Office

Developing Effective Inspector Skills
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Developing Effective Inspector Skills

After completing this course, participants will be able to exhibit non-technical traits, positive behaviors, and problem-solving skills to enhance their ability to interact with others and carry out effective communication, diplomacy, customer service, and public relations, as well as develop policies and procedures to pursue the goal of safe, healthy, and durable buildings for the community. Specifically, participants will be able to do the following:

* Recognize the importance and value of the Inspector's role in verifying compliance with the building codes.

* Develop skills for decision making, consistency, problem solving, and time management.

* Achieve compliance through cooperation, understanding, and respect and deal positively and effectively with difficult people and situations.

* Provide quality customer service to customers by gaining public trust, building credibility, and ensuring safe buildings for the community. 

* Embrace a personal and organizational code of conduct that demonstrates integrity, honesty and fairness.

* Develop good communication skills.

 

Would you like to sponsor this class at your jurisdiction?

Click here to learn about co-hosting this and other BOAF training courses.


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